Thank you for visiting and shopping at Phroezn. The following are the terms and conditions that constitute our Shipping Policy:
Shipment processing time
With the exception of preorders and custom pieces, most orders are processed within 2-3 business days, then shipped. Orders are not shipped on weekends or holidays.
After shipment you can expect to receive the delivery within 2-5 business days.
Please allow 15-18 business days for delivery of custom orders, which does not include the 2-3 days for processing.
After shipment you can expect to receive the delivery within 7-14 business days.
Please allow 20 business days for delivery of custom orders, which does not include the 2-3 days for processing.
These shipping and processing times may be affected by COVID.
We make, process, package and ship all of our jewelry, and due to new COVID rules, we now have a limited number of staff working to manufacture, process and ship, so we can observe social distancing rules, and keep everyone safe during this time. We care about our staff and customers, and will go back to our regular fast shipping times, as soon as it is safe to do so. Thank you so much for shopping with us, and for your understanding during this unprecedented event.
Please know we are doing everything in our power, to get your order to you safely, and in the shortest amount of time.